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Privacy & Cookie Policy

This web site is operated by Hypnos Limited, Longwick Road, Princes Risborough, Buckinghamshire, HP27 9RS. England.

Company Registration: 213405 | VAT No.: GB 448 6014 45


Your security

You can relax with Hypnos. We respect the privacy of every individual who visits this web site. Any personal details you provide us with are held in accordance with the Data Protection Act (1998) and protected at all times by a number of safeguards.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Your consent

We will not collect any personal information about you without your consent.


CANCELLATIONS

If you would like to withdraw your details, please email us quoting your full name and address. Alternatively write to the Marketing department, Hypnos Limited, Longwick Road, Princes Risborough, Buckinghamshire, HP27 9RS. England.


How we collect information

We may invite you to provide Hypnos with your personal information in order to provide you with services. If you request a brochure or fabric samples, we will ask for your name, address, email address and telephone number so we can post the items that you have requested, answer any queries you might have, clarify your needs and inform you of special offers and promotions. If you enter a prize draw we will also need your details so we can notify winners and distribute prizes.

When registering your product guarantee online we will ask for your name, address, email address and telephone number as well as information on what you purchased, where you purchased it from and what was your shopping experience. We require this information to set-up your guarantee, to understand your needs and to provide you with a better service.

The information we hold will be accurate, current and held securely at all times. You can email us to request a copy of your personal details held by Hypnos.

Hypnos always provide you with the chance to refuse or unsubscribe from any marketing emails and your details will not be passed on to any third party without your prior consent.

COOKIES

Cookie

Type of cookie

Purpose

Expiry period

CONCRETE5

Strictly Necessary

Essential server

Default expiry is 10000 minutes

civicAllowCookies civicShowCookieIcon

Functional Cookie

Cookie Control: When you click "I'm happy with this..." on the Cookie Control pop-up message, a cookie is set in order to remember your preference. These cookies are set only after the user has given consent to us to use cookies.

Three months

__utmt

Performance Cookie

Used to optimise the rate of requests

10 minutes

__utma

Performance Cookie

Google analytics- tracks number of visits to the site

Never

__utmb

Performance Cookie

Google analytics- tracks length of time on the site

30 minutes

__utmc

Performance Cookie

Google analytics- tracks length of time on the site (works with __utmb)

30 minutes

__utmz

Performance Cookie

Google analytics- tracks where the visitor came from

6 months

optimizelyEndUserId

optimizelySegments
optimizelyBuckets

optimizelyPendingLogEvents
__ cdn

end_user_id

Tracking Cookie

These cookies are used to collect information about how visitors use our site. We use the information gathered by these cookies to compile reports and to help us improve the site. The cookies also help us to customize our marketing efforts through various media and formats.

Up to 10 years





X

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